Can't Change Signature Past Two Days.

[=cm=]

@Munchaab same thing on my other laptop. It has to be something here. Is anyone else having this same issue? I was only able to delete my signature, but not update or change it.

A few have mentioned getting logged out - but none have mentioned Signatures...

Also starting yesterday and still this morning; The reply feature is missing the entire bar with things like color, text size, post an image, etc... etc. All thats left are the 'post icon' selection.

[DaJavoo]

I just changed mine, no probs.

I've tried on two different laptops and multiple browsers. Maybe it will eventually correct itself, but if not, I suppose I could survive not having a signature! lol

 I've poured over all options in the User CP ~ can't find a thing ~ except perhaps this:


The Radio Button selection for what to DO with the updated sig:




Perhaps, if you're 'enabling' ALL your EXISTING posts to change the sig, if might be shitting the bed.  

Select 'No Action'

[DaJavoo]

[quote pid='288134' dateline='1600300783']
@Munchaab same thing on my other laptop. It has to be something here. Is anyone else having this same issue? I was only able to delete my signature, but not update or change it.

A few have mentioned getting logged out - but none have mentioned Signatures...

 

Also starting yesterday and still this morning; The reply feature is missing the entire bar with things like color, text size, post an image, etc... etc. All thats left are the 'post icon' selection.
[/quote]


Have you recently updated your browser or used an EXTENSION or perhaps disabled one that might have screwed up things?  

Perhaps a total UNINSTALL and then a CLEAN install of the browser would be helpful ~ or, RESTORING to DEFAULTS.  

Please, use the "advanced" section when doing the Clear Browsing History thing ~ make sure you zap ALL of it, including:

Browsing History, Download History, Cookies & Site Data, Caches images/files, Passwords & Sign-in data, Auto-fill, Site settings and Hosted App Data.


If you don't see all those options, look around for an "Advanced" menu option.


If you're sure it's not your fault (not likely, due to diff computers and browsers all exhibiting same symptoms) and

It's NOT BTF ~ others are able to change siggies with no probs ~ then:


Then the culprit is somewhere in-between.  Some setting on the server holding a page isn't updating, or there's a glitch in the Matrix between your modem and BTF's server.

Here's a c/p of an article on internet fuglies:

[=cm=]

I just changed mine, no probs.

I've tried on two different laptops and multiple browsers. Maybe it will eventually correct itself, but if not, I suppose I could survive not having a signature! lol

 I've poured over all options in the User CP ~ can't find a thing ~ except perhaps this:


The Radio Button selection for what to DO with the updated sig:




Perhaps, if you're 'enabling' ALL your EXISTING posts to change the sig, if might be shitting the bed.  

Select 'No Action'

Tried that already.

[=cm=]

[quote pid='288134' dateline='1600300783']
@Munchaab same thing on my other laptop. It has to be something here. Is anyone else having this same issue? I was only able to delete my signature, but not update or change it.

A few have mentioned getting logged out - but none have mentioned Signatures...

 

Also starting yesterday and still this morning; The reply feature is missing the entire bar with things like color, text size, post an image, etc... etc. All thats left are the 'post icon' selection.

Have you recently updated your browser or used an EXTENSION or perhaps disabled one that might have screwed up things?  

Perhaps a total UNINSTALL and then a CLEAN install of the browser would be helpful ~ or, RESTORING to DEFAULTS.  

Please, use the "advanced" section when doing the Clear Browsing History thing ~ make sure you zap ALL of it, including:

Browsing History, Download History, Cookies & Site Data, Caches images/files, Passwords & Sign-in data, Auto-fill, Site settings and Hosted App Data.


If you don't see all those options, look around for an "Advanced" menu option.


If you're sure it's not your fault (not likely, due to diff computers and browsers all exhibiting same symptoms) and

It's NOT BTF ~ others are able to change siggies with no probs ~ then:


Then the culprit is somewhere in-between.  Some setting on the server holding a page isn't updating, or there's a glitch in the Matrix between your modem and BTF's server.

Here's a c/p of an article on internet fuglies:


[/quote]

Did everything. Different browsers and even two different laptops, so its not a browser or computer setting. Maybe I should reset my router.

[Munchaab]

A few have mentioned getting logged out - but none have mentioned Signatures...

 

Also starting yesterday and still this morning; The reply feature is missing the entire bar with things like color, text size, post an image, etc... etc. All thats left are the 'post icon' selection.

Have you recently updated your browser or used an EXTENSION or perhaps disabled one that might have screwed up things?  

Perhaps a total UNINSTALL and then a CLEAN install of the browser would be helpful ~ or, RESTORING to DEFAULTS.  

Please, use the "advanced" section when doing the Clear Browsing History thing ~ make sure you zap ALL of it, including:

Browsing History, Download History, Cookies & Site Data, Caches images/files, Passwords & Sign-in data, Auto-fill, Site settings and Hosted App Data.


If you don't see all those options, look around for an "Advanced" menu option.


If you're sure it's not your fault (not likely, due to diff computers and browsers all exhibiting same symptoms) and

It's NOT BTF ~ others are able to change siggies with no probs ~ then:


Then the culprit is somewhere in-between.  Some setting on the server holding a page isn't updating, or there's a glitch in the Matrix between your modem and BTF's server.

Here's a c/p of an article on internet fuglies:

Did everything. Different browsers and even two different laptops, so its not a browser or computer setting. Maybe I should reset my router.
[/quote]


Site Cache cleared - DNS problem cleared and CloudFlare cache cleared - try now!

[=cm=]

 

Also starting yesterday and still this morning; The reply feature is missing the entire bar with things like color, text size, post an image, etc... etc. All thats left are the 'post icon' selection.

Have you recently updated your browser or used an EXTENSION or perhaps disabled one that might have screwed up things?  

Perhaps a total UNINSTALL and then a CLEAN install of the browser would be helpful ~ or, RESTORING to DEFAULTS.  

Please, use the "advanced" section when doing the Clear Browsing History thing ~ make sure you zap ALL of it, including:

Browsing History, Download History, Cookies & Site Data, Caches images/files, Passwords & Sign-in data, Auto-fill, Site settings and Hosted App Data.


If you don't see all those options, look around for an "Advanced" menu option.


If you're sure it's not your fault (not likely, due to diff computers and browsers all exhibiting same symptoms) and

It's NOT BTF ~ others are able to change siggies with no probs ~ then:


Then the culprit is somewhere in-between.  Some setting on the server holding a page isn't updating, or there's a glitch in the Matrix between your modem and BTF's server.

Here's a c/p of an article on internet fuglies:

Did everything. Different browsers and even two different laptops, so its not a browser or computer setting. Maybe I should reset my router.

Site Cache cleared - DNS problem cleared and CloudFlare cache cleared - try now!
[/quote]

It doesn't matter since I can't highlight, bold, change text color and size anymore since that bar is gone.

Look how your quote shows up above. Everything's all wrong!

Fuck-It!

[DaJavoo]

I learned sumpin' new in this one:  The CTL-H trick in Chrome/Chromium!  

https://kb.globalscape.com/Knowledgebase...my-browser

QUESTION

Why is the help file or website page not displaying correctly in my browser?

ANSWER
Every browser—and browser version—has different code for how to display pages. While Globalscape tests each of our product and website releases on the latest browser versions, browser manufacturers also continue to update their products to keep ahead of the latest security issues. (For this reason alone, you should always update your browser when prompted to do so.)

Sometimes a browser update will change the way the browser works after we release our software, causing our web-based pages to not display correctly.

Other times, web pages are not displaying correctly because the browser is configured by default to cache (store) web pages from previous times that you've viewed it. They do that so the page will display faster; however, you might not see an updated page, but the older page that is stored on your hard drive.

When you are not seeing web pages correctly, try the following tips to correct the problem. If that doesn't work, let Globalscape Support know about the issue so that we can correct it.

1. Open the web page in a different browser. That is, if you normally use Internet Explorer, open that same page in Google Chrome.
   
   
2. Navigate to the browser’s home page (click the house icon), clear the cache, close and reopen the browser, then open the page again. If that doesn't work:
   In Mozilla Firefox, click Tools > Options > Privacy & Security. Under History, click Clear History.In Microsoft Internet Explorer, click Tools > Delete browsing history. In the dialog box that appears, ensure the check box for Temporary Internet files and website files and for History are selected, then click Delete. (Clear the check box for Passwords and Cookies if you want to keep those.) To prevent saving pages in the future, click Tools > Internet Options, then under Security, select the Empty Temporary Internet Files folder when browser is closed, and then click OK.In Google Chrome, press CTRL+H, then click Clear browsing data. In the dialog box that appears, select the items that you want to clear, and the click Clear Data. Ensure that the Browsing history and Cached images and files check boxes are selected.
   
   
3. Update your browser.
   To update Firefox, click General, and scroll down to Firefox Updates. There you can see which version you are using and whether an update is available. If you click to "Automatically install updates" then you will always be on the latest--and most secure--version.Chrome is updated automatically, but you can verify this and see the version number by clicking the 3 dots icon > Help > About Google Chrome.In Internet Explorer and Microsoft Edge, click Start > Settings > Update & security > Windows Update, and then click Check for updates. To find the version number, click Help > About Internet Explorer. 
   
   
4. After you've cleared the browser cache and updated the browser, close the browser and reopen it, and then to go to the page that was not displaying properly.
   

[=cm=]

I learned sumpin' new in this one:  The CTL-H trick in Chrome/Chromium!  

https://kb.globalscape.com/Knowledgebase...my-browser

QUESTION

Why is the help file or website page not displaying correctly in my browser?

ANSWER
Every browser—and browser version—has different code for how to display pages. While Globalscape tests each of our product and website releases on the latest browser versions, browser manufacturers also continue to update their products to keep ahead of the latest security issues. (For this reason alone, you should always update your browser when prompted to do so.)

Sometimes a browser update will change the way the browser works after we release our software, causing our web-based pages to not display correctly.

Other times, web pages are not displaying correctly because the browser is configured by default to cache (store) web pages from previous times that you've viewed it. They do that so the page will display faster; however, you might not see an updated page, but the older page that is stored on your hard drive.

When you are not seeing web pages correctly, try the following tips to correct the problem. If that doesn't work, let Globalscape Support know about the issue so that we can correct it.

1. Open the web page in a different browser. That is, if you normally use Internet Explorer, open that same page in Google Chrome.
   
   
2. Navigate to the browser’s home page (click the house icon), clear the cache, close and reopen the browser, then open the page again. If that doesn't work:
   In Mozilla Firefox, click Tools > Options > Privacy & Security. Under History, click Clear History.In Microsoft Internet Explorer, click Tools > Delete browsing history. In the dialog box that appears, ensure the check box for Temporary Internet files and website files and for History are selected, then click Delete. (Clear the check box for Passwords and Cookies if you want to keep those.) To prevent saving pages in the future, click Tools > Internet Options, then under Security, select the Empty Temporary Internet Files folder when browser is closed, and then click OK.In Google Chrome, press CTRL+H, then click Clear browsing data. In the dialog box that appears, select the items that you want to clear, and the click Clear Data. Ensure that the Browsing history and Cached images and files check boxes are selected.
   
   
3. Update your browser.
   To update Firefox, click General, and scroll down to Firefox Updates. There you can see which version you are using and whether an update is available. If you click to "Automatically install updates" then you will always be on the latest--and most secure--version.Chrome is updated automatically, but you can verify this and see the version number by clicking the 3 dots icon > Help > About Google Chrome.In Internet Explorer and Microsoft Edge, click Start > Settings > Update & security > Windows Update, and then click Check for updates. To find the version number, click Help > About Internet Explorer. 
   
   
4. After you've cleared the browser cache and updated the browser, close the browser and reopen it, and then to go to the page that was not displaying properly.
   

I've already used Opera, Avast, Chrome, Yandex, and Microsoft Edge browsers and on two different laptops.

[Munchaab]

I learned sumpin' new in this one:  The CTL-H trick in Chrome/Chromium!  

https://kb.globalscape.com/Knowledgebase...my-browser

QUESTION

Why is the help file or website page not displaying correctly in my browser?

ANSWER
Every browser—and browser version—has different code for how to display pages. While Globalscape tests each of our product and website releases on the latest browser versions, browser manufacturers also continue to update their products to keep ahead of the latest security issues. (For this reason alone, you should always update your browser when prompted to do so.)

Sometimes a browser update will change the way the browser works after we release our software, causing our web-based pages to not display correctly.

Other times, web pages are not displaying correctly because the browser is configured by default to cache (store) web pages from previous times that you've viewed it. They do that so the page will display faster; however, you might not see an updated page, but the older page that is stored on your hard drive.

When you are not seeing web pages correctly, try the following tips to correct the problem. If that doesn't work, let Globalscape Support know about the issue so that we can correct it.

1. Open the web page in a different browser. That is, if you normally use Internet Explorer, open that same page in Google Chrome.
   
   
2. Navigate to the browser’s home page (click the house icon), clear the cache, close and reopen the browser, then open the page again. If that doesn't work:
   In Mozilla Firefox, click Tools > Options > Privacy & Security. Under History, click Clear History.In Microsoft Internet Explorer, click Tools > Delete browsing history. In the dialog box that appears, ensure the check box for Temporary Internet files and website files and for History are selected, then click Delete. (Clear the check box for Passwords and Cookies if you want to keep those.) To prevent saving pages in the future, click Tools > Internet Options, then under Security, select the Empty Temporary Internet Files folder when browser is closed, and then click OK.In Google Chrome, press CTRL+H, then click Clear browsing data. In the dialog box that appears, select the items that you want to clear, and the click Clear Data. Ensure that the Browsing history and Cached images and files check boxes are selected.
   
   
3. Update your browser.
   To update Firefox, click General, and scroll down to Firefox Updates. There you can see which version you are using and whether an update is available. If you click to "Automatically install updates" then you will always be on the latest--and most secure--version.Chrome is updated automatically, but you can verify this and see the version number by clicking the 3 dots icon > Help > About Google Chrome.In Internet Explorer and Microsoft Edge, click Start > Settings > Update & security > Windows Update, and then click Check for updates. To find the version number, click Help > About Internet Explorer. 
   
   
4. After you've cleared the browser cache and updated the browser, close the browser and reopen it, and then to go to the page that was not displaying properly.
   

I've already used Opera, Avast, Chrome, Yandex, and Microsoft Edge browsers and on two different laptops.

Try it now!!!